Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 30, 2025 - 17:10 EDT
Scheduled
Dear Valued Client,
We are writing to inform you that our ACH partner will be performing scheduled maintenance to their system on Thursday, October 30th, between 5:10 PM and 5:40 PM EST. During this maintenance window, you may experience the following results when creating ACH PayIns and PayOuts:
-API calls attempting to make ACH payments may encounter a 500 error code. If a 500 error occurs, please attempt to reprocess the transaction. -Inbound ACH payments (ACH PayIns) may be delayed. -Funding events may encounter a failure. If a failure occurs, please attempt to reprocess.
Should you have any questions or concerns, please don’t hesitate to contact our support team at support@connexpay.com. We appreciate your patience, understanding, and partnership.
Posted Oct 27, 2025 - 09:56 EDT
This scheduled maintenance affected: PayIns US (ACH Sales) and Payouts US/CA (ACH Purchases).