Daily Accounting File Delayed
Investigating - Our teams have identified an issue that is causing our Settlement reports to be delayed. We are actively working to publish the reports as quickly as possible. We will provide updates as soon as they are available.
Nov 04, 2026 - 10:52 EST
Uptime over the past 90 days. View historical uptime.
Payouts US/CA Operational
Card Issuance Operational
Transaction Processing Operational
Purchases API Operational
Webhooks Operational
ACH Purchases Operational
Payouts EU Operational
Card Issuance Operational
Transaction Processing Operational
Purchases API Operational
Webhooks Operational
PayIns US Operational
Credit Sales (Apple, Google, Etc.) Operational
3DS Sales and Authentication Operational
Sales API Operational
ACH Sales Operational
SDK Operational
Hosted Payments Page Operational
Webhooks Operational
PayIns EU Operational
Credit Sales Operational
3DS Sales and Authentication Operational
Sales API Operational
SDK Operational
Hosted Payments Page Operational
Webhooks Operational
Reporting Partial Outage
US-Daily Accounting File (DAF) Partial Outage
CA-Daily Accounting File (DAF) Partial Outage
EU-Daily Accounting File (DAF) Partial Outage
Analytics UI Operational
Bridge Operational
Bridge API Operational
Bridge UI Operational
Payment Valet Operational
Payment Valet - UI Operational
Payment Valet - File Processing Operational
Chargeback Management System (CMS) Operational
CMS API Operational
CMS UI Operational
Funding Models Operational
ATA Operational
ATI Operational
Sandbox Operational
Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2026

Unresolved incident: Daily Accounting File Delayed.

Nov 3, 2026

Scheduled 3rd Party Maintenance
Completed - The scheduled maintenance has been completed.
Nov 3, 17:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 17:00 EST
Scheduled - Dear Valued Clients,

We are writing to inform you about an upcoming maintenance for our Production environment. During this time, our ACH partner will be conducting mandated disaster recovery testing, which will impact ConnexPay ACH services.

Impact
During the maintenance window, Customers may experience the following:

• ACH API requests may fail with server errors.
• ACH Webhook Status delivery may be delayed.
• Transactions will not be queued during the maintenance window. Please resubmit any failed requests after the window ends.
• Inbound payments and related balance updates may be delayed.

Scheduled For:
Tuesday, November 3, 2026 — 5:00 PM to 5:30 PM ET (22:00 to 22:30 UTC)

Additional Information
We expect the maintenance to be completed within the scheduled timeframe. If the window is extended or additional updates are required, they will be posted to our status page. If you experience urgent issues outside of the scheduled maintenance window, please contact our Support team at: support@connexpay.com
Oct 28, 14:27 EDT

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Bridge UI MFA Email Vendor Outage
Resolved - A fix implemented by our cloud provider has been successfully applied, and users are now able to request MFA codes through Bridge without issue. We are continuing to monitor the system closely for any potential anomalies, but users should now be able to log in successfully. We ask that any customers that are able to log in take this opportunity to set up SMS Verification as a secondary method, which was not affected by this issue.
Oct 29, 16:50 EDT
Update - A fix has been implemented by Microsoft, and we are monitoring the results. We ask that any customers that are able to log in take this opportunity to set up SMS Verification as a secondary method, which was not affected by this issue.
Oct 29, 16:32 EDT
Monitoring - Microsoft is still deploying a fix for this issue. Delayed MFA emails may be received while recovery is in process, and some users may receive working MFA codes upon request. In the meantime, we will continue to monitor until full recovery is achieved. We ask that any customers that are able to log in take this opportunity to set up SMS Verification as a secondary method, which was not affected by this issue.
Oct 29, 15:44 EDT
Update - Microsoft has identified the cause of the issue, and a fix is currently in progress. We are continuing to monitor this issue and will continue to update as more information is available from the vendor.
Oct 29, 15:06 EDT
Identified - Microsoft has identified the cause of the issue, and a fix is currently in progress. We are continuing to monitor this issue and will continue to update as more information is available from the vendor.
Oct 29, 14:12 EDT
Update - We are continuing to monitor this issue and will continue to update as more information is available from the vendor.
Oct 29, 13:42 EDT
Update - We are continuing to monitor this issue and will continue to update as more information is available from the vendor.
Oct 29, 13:00 EDT
Update - We are continuing to monitor this issue and will continue to update as more information is available from the vendor.
Oct 29, 12:26 EDT
Investigating - Our team has been made aware of a Microsoft Azure service outage that is affecting MFA emails for Connexpay Bridge. This outage is affecting verification emails that are typically sent when logging into Bridge UI. During this outage, you will not be able to log into Bridge UI using MFA email verification. SMS MFA verification is not affected. Other services and our APIs are not affected. We will provide updates as more information becomes available.
Oct 29, 11:50 EDT

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Unscheduled ConnexPay Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 14:00 EDT
Scheduled - At 2:00 PM EST today, we will be performing brief unscheduled maintenance on our systems. No downtime or widespread service disruption is expected during this window.

A small number of requests submitted during this time may encounter a transient error. If this occurs, a simple retry should allow the request to process successfully as expected.

We appreciate your patience and will provide an update once maintenance has been completed. If you experience any issues during this time, please reach out to our support teams at Support@connexpay.com
Oct 27, 12:39 EDT
Daily Accounting File Delayed
Resolved - The issue causing DAF delivery delays has been resolved. A fix was implemented and delivery has returned to normal across all regions. If you continue to experience delays, please contact support.
Oct 27, 11:05 EDT
Investigating - Our teams have identified an issue that is causing our Settlement reports to be delayed. We are actively working to publish the reports as quickly as possible. We will provide updates as soon as they are available.
Oct 27, 10:23 EDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Reports of CMS Login issues
Resolved - The recent incident affecting our CMS application has been successfully resolved. An incident summary will be available in 24-72 hours pending review. If you encounter any lingering issues or have further concerns, please do not hesitate to reach out to our support team. Thank you.
Oct 21, 14:43 EDT
Monitoring - A fix has been implemented, and we are monitoring the results.
Oct 21, 14:35 EDT
Investigating - We are currently investigating reports of users being unable to log into the Chargeback Management System.
Oct 21, 14:19 EDT
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