Resolved -
The issue has been resolved. Please contact our support team if you are still experiencing any issues.
Mar 17, 09:27 EDT
Monitoring -
Our teams have implemented a fix, and sandbox payins are now processing successfully without Kount authentication errors. Please let our support team know if you are still experiencing any issues. We are continuing to monitor the situation.
Mar 17, 09:15 EDT
Identified -
We have identified the root cause of the Kount authentication issue impacting sandbox payins and are working on implementing a fix.
Mar 17, 09:05 EDT
Investigating -
We are currently investigating an issue impacting Kount360 functionality in the sandbox environment, which may affect test transactions.
Mar 17, 08:47 EDT