All Systems Operational

Payouts US/CA Operational
Card Issuance Operational
Transaction Processing Operational
Purchases API Operational
Webhooks Operational
ACH Purchases Operational
Payouts EU Operational
Card Issuance Operational
Transaction Processing Operational
Purchases API Operational
Webhooks Operational
PayIns US Operational
Credit Sales (Apple, Google, Etc.) Operational
3DS Sales and Authentication Operational
Sales API Operational
ACH Sales Operational
SDK Operational
Hosted Payments Page Operational
Webhooks Operational
PayIns EU Operational
Credit Sales Operational
3DS Sales and Authentication Operational
Sales API Operational
SDK Operational
Hosted Payments Page Operational
Webhooks Operational
Reporting Operational
US-Daily Accounting File (DAF) Operational
CA-Daily Accounting File (DAF) Operational
EU-Daily Accounting File (DAF) Operational
Analytics UI Operational
Bridge Operational
Bridge API Operational
Bridge UI Operational
Payment Valet Operational
Payment Valet - UI Operational
Payment Valet - File Processing Operational
Chargeback Management System (CMS) Operational
CMS API Operational
CMS UI Operational
Funding Models Operational
ATA Operational
ATI Operational
Sandbox Operational
Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled 3rd Party Maintenance Sep 19, 2026 21:00-22:00 EDT

Dear Valued Clients,

We are writing to inform you about an upcoming maintenance for our Production environment. During this time, our ACH partner will be conducting scheduled maintenance, which will impact ConnexPay ACH services.

Impact
During the maintenance window, Customers may experience the following:

• ACH API requests may fail with server errors.
• ACH Webhook Status delivery may be delayed.
• Transactions will not be queued during the maintenance window.
• Inbound payments may be delayed.

Scheduled For:
Saturday, September 19, 2026 — 9:00 PM to 10:00 PM ET

Additional Information
We expect the maintenance to be completed within the scheduled timeframe. If the window is extended or additional updates are required, they will be posted to our status page. If you experience urgent issues outside of the scheduled maintenance window, please contact our Support team at: support@connexpay.com

Posted on Sep 10, 2026 - 17:10 EDT

Important ConnexPay Maintenance Sep 26, 2026 09:00-10:00 EDT

ConnexPay will be performing scheduled maintenance on our data instances on September 26th, 2026 between 9:00 AM and 10:00 AM EST.

During this maintenance window, our team will be performing necessary upgrades and updates to our data infrastructure to ensure continued reliability and performance of our platform.

What to expect during the maintenance window: The majority of the maintenance period will proceed without any customer-facing disruption. However, within this window, there will be a brief service interruption of up to 5 minutes during which the following functions may be temporarily unavailable:

*Requesting new virtual cards
*Updating existing cards
*Processing new transactions
*Delayed webhook delivery

Additionally, throughout the full maintenance window:

Reporting may be delayed and the analytics portal may not reflect the most up-to-date data until maintenance is complete

Important: Any errors or disruptions are expected to occur only during the brief outage period within the maintenance window. Service should otherwise remain fully operational before, during, and immediately after this window outside of the noted exceptions above.

We appreciate your patience and understanding. If you experience any issues outside of the maintenance window or have any questions, please contact our support team at Support@connexpay.com.

Posted on Aug 27, 2026 - 09:46 EDT

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Resolved - The issue affecting new user creation in Bridge has been resolved. New users can now be created as normal, and existing users were unaffected throughout. Thank you for your patience.
Sep 3, 08:58 EDT
Update - We are continuing to monitor for any further issues.
Sep 3, 08:54 EDT
Monitoring - A fix has been deployed for the issue affecting new user creation in Bridge. We are now monitoring to confirm full resolution. Existing users remained unaffected throughout. Thank you for your patience.
Sep 3, 08:54 EDT
Investigating - We are aware of an issue preventing the creation of new users in Bridge. Existing users are not affected and can continue to log in and work as normal. Our team is actively investigating and we will provide an update as soon as we have more information. We apologize for the inconvenience.
Sep 3, 08:17 EDT

Sep 2, 2026

Resolved - This incident has been resolved.
Sep 2, 17:30 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 16:51 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 2, 16:46 EDT
Investigating - We are currently investigating reports of users experiencing errors when attempting to issue cards and whitelist MIDs. Our team is actively working to identify the root cause and restore full functionality as quickly as possible.
Sep 2, 16:41 EDT

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.