Monitoring - We are aware that certain users are currently not receiving emails containing their multi-factor authentication code. All ConnexPay services are fully operational and running as expected.
If you are experiencing issues receiving email notifications or one-time authentication codes, please be aware that this is linked to an ongoing service disruption with Microsoft affecting email delivery and is unrelated to ConnexPay's platform.
You can track the latest updates directly on Microsoft's official status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
**Recommended Action:** If you use email-based MFA to access Bridge, we recommend using the text message authentication option as a more reliable alternative while this issue persists.
Nov 13, 2026 - 10:41 EST
If you are experiencing issues receiving email notifications or one-time authentication codes, please be aware that this is linked to an ongoing service disruption with Microsoft affecting email delivery and is unrelated to ConnexPay's platform.
You can track the latest updates directly on Microsoft's official status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
**Recommended Action:** If you use email-based MFA to access Bridge, we recommend using the text message authentication option as a more reliable alternative while this issue persists.
Nov 13, 2026 - 10:41 EST
Payouts US/CA
Operational
Card Issuance
Operational
Transaction Processing
Operational
Purchases API
Operational
Webhooks
Operational
ACH Purchases
Operational
Payouts EU
Operational
Card Issuance
Operational
Transaction Processing
Operational
Purchases API
Operational
Webhooks
Operational
PayIns US
Operational
Credit Sales (Apple, Google, Etc.)
Operational
3DS Sales and Authentication
Operational
Sales API
Operational
ACH Sales
Operational
SDK
Operational
Hosted Payments Page
Operational
Webhooks
Operational
PayIns EU
Operational
Credit Sales
Operational
3DS Sales and Authentication
Operational
Sales API
Operational
SDK
Operational
Hosted Payments Page
Operational
Webhooks
Operational
Reporting
Operational
US-Daily Accounting File (DAF)
Operational
CA-Daily Accounting File (DAF)
Operational
EU-Daily Accounting File (DAF)
Operational
Analytics UI
Operational
Bridge
Operational
Bridge API
Operational
Bridge UI
Operational
Payment Valet
Operational
Payment Valet - UI
Operational
Payment Valet - File Processing
Operational
Chargeback Management System (CMS)
Operational
CMS API
Operational
CMS UI
Operational
Funding Models
Operational
ATA
Operational
ATI
Operational
Sandbox
Operational
Sandbox
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled 3rd Party Maintenance (UATP) Nov 17, 2026 22:00-23:00 EST
Dear Valued Clients,
We would like to inform you of an upcoming scheduled vendor maintenance window affecting our production environment on Tuesday, November 17, 2026, from 10:00 PM ET to 11:00 PM ET (03:00-04:00 UTC on Wednesday, November 18, 2026). During this time, our UATP partner will be performing an infrastructure update for the virtual card platform.
Impact
While the scheduled maintenance window is 1 hour, the actual service interruption is expected to last approximately 5 minutes while the infrastructure services are restarted. During this time, UATP virtual card creation requests may fail or time out.
Additional Information
The UATP team will be monitoring and testing to ensure services are restored as quickly as possible. If the window is extended or additional updates are required, they will be posted to our status page. We apologize for any inconvenience this may cause and appreciate your understanding.
Sincerely,
The ConnexPay Team
Posted on Nov 10, 2026 - 14:48 EST
We would like to inform you of an upcoming scheduled vendor maintenance window affecting our production environment on Tuesday, November 17, 2026, from 10:00 PM ET to 11:00 PM ET (03:00-04:00 UTC on Wednesday, November 18, 2026). During this time, our UATP partner will be performing an infrastructure update for the virtual card platform.
Impact
While the scheduled maintenance window is 1 hour, the actual service interruption is expected to last approximately 5 minutes while the infrastructure services are restarted. During this time, UATP virtual card creation requests may fail or time out.
Additional Information
The UATP team will be monitoring and testing to ensure services are restored as quickly as possible. If the window is extended or additional updates are required, they will be posted to our status page. We apologize for any inconvenience this may cause and appreciate your understanding.
Sincerely,
The ConnexPay Team
Posted on Nov 10, 2026 - 14:48 EST