Whitelisting Mid Error Reports

Incident Report for ConnexPay

Resolved

This incident has been resolved.
Posted Sep 02, 2026 - 17:30 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 02, 2026 - 16:51 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 02, 2026 - 16:46 EDT

Investigating

We are currently investigating reports of users experiencing errors when attempting to issue cards and whitelist MIDs. Our team is actively working to identify the root cause and restore full functionality as quickly as possible.
Posted Sep 02, 2026 - 16:41 EDT
This incident affected: Payouts US/CA (Card Issuance).
← Current Status Powered by Atlassian Statuspage