Dear Valued Clients, We would like to inform you of an upcoming scheduled maintenance window for our Production environment on April 23 from 6:30 PM ET to 7:00 PM ET. During this time, our team will be upgrading database resources to enhance overall platform performance and stability.
Impact While we do not anticipate any downtime, you may experience intermittent response delays or increased latency during this maintenance window.
Additional Information We expect the maintenance to be completed within the scheduled timeframe. If the window is extended or additional updates are required, they will be posted to our status page. If you experience urgent issues outside of the scheduled maintenance window, please contact our Support team at: support@connexpay.com.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the long-term performance and reliability of our services.
Posted Apr 02, 2026 - 14:55 EDT
This scheduled maintenance affects: Sandbox (Sandbox) and Payouts US/CA (Card Issuance, Transaction Processing, Purchases API, Webhooks, ACH Purchases).