We are writing to inform you about an upcoming maintenance for our Production environment. During this time, our ACH partner will be conducting scheduled maintenance, which will impact ConnexPay ACH services.
Impact During the maintenance window, Customers may experience the following:
• ACH API requests may fail with server errors. • ACH Webhook Status delivery may be delayed. • Transactions will not be queued during the maintenance window. • Inbound payments may be delayed.
Scheduled For: Saturday, September 19, 2026 — 9:00 PM to 10:00 PM ET
Additional Information We expect the maintenance to be completed within the scheduled timeframe. If the window is extended or additional updates are required, they will be posted to our status page. If you experience urgent issues outside of the scheduled maintenance window, please contact our Support team at: support@connexpay.com
Posted Sep 10, 2026 - 17:10 EDT
This scheduled maintenance affects: Payouts US/CA (Transaction Processing, Webhooks, ACH Purchases) and PayIns US (Webhooks).