We would like to inform you of an upcoming scheduled vendor maintenance window affecting our production environment on Tuesday, November 17, 2026, from 10:00 PM ET to 11:00 PM ET (03:00-04:00 UTC on Wednesday, November 18, 2026). During this time, our UATP partner will be performing an infrastructure update for the virtual card platform.
Impact While the scheduled maintenance window is 1 hour, the actual service interruption is expected to last approximately 5 minutes while the infrastructure services are restarted. During this time, UATP virtual card creation requests may fail or time out.
Additional Information The UATP team will be monitoring and testing to ensure services are restored as quickly as possible. If the window is extended or additional updates are required, they will be posted to our status page. We apologize for any inconvenience this may cause and appreciate your understanding.
Sincerely, The ConnexPay Team
Posted Nov 10, 2026 - 14:48 EST
This scheduled maintenance affects: Payouts US/CA (Card Issuance).