Processing Delays - Webhooks Affected

Incident Report for ConnexPay

Resolved

We are pleased to confirm that the issue has been fully resolved and services have returned to normal operation. Our monitoring continues to show stable performance across all systems.

We will remain vigilant over the coming hours to ensure continued reliability. Thank you for your patience and understanding as we worked to address the matter.
Posted Apr 24, 2025 - 09:32 EDT

Update

Since the changes were applied, we have been observing continued improvements in system performance.

While current indicators are positive, we are maintaining close monitoring to ensure full stability and to prevent any recurrence.
Posted Apr 24, 2025 - 09:24 EDT

Monitoring

We've identified the issue and are currently observing improvements. We'll continue to monitor the situation to ensure full stability.
Posted Apr 24, 2025 - 08:43 EDT

Update

The team is actively investigating and working on a resolution.
Posted Apr 24, 2025 - 07:12 EDT

Identified

Our team has identified an issue that is causing webhook delivery to be delayed. We will update you as soon as we have more information.
Posted Apr 24, 2025 - 06:44 EDT
This incident affected: Payouts US/CA (Webhooks).