Scheduled 3rd Party Maintenance

Scheduled for Aug 11, 17:00 - 18:00 EDT

Scheduled

Dear Valued Client,

We are writing to inform you that our ACH partner will be performing scheduled maintenance on their system on Tuesday, August 11th, between 5:10 PM and 5:40 PM EST. During this maintenance window, you may experience the following results when creating ACH Payins and Payouts:

-API calls attempting to make ACH payments may encounter a 500 error code. If a 500 error occurs, please attempt to reprocess the transaction.
-Inbound ACH payments (ACH Payins) may be delayed.
-Funding events may encounter a failure. If a failure occurs, please attempt to reprocess.

Should you have any questions or concerns, please don't hesitate to contact our support team at support@connexpay.com. We appreciate your patience, understanding, and partnership.

Posted Jul 31, 2026 - 14:14 EDT

This scheduled maintenance affects: PayIns US (ACH Sales) and Payouts US/CA (ACH Purchases).