Microsoft Third-Party Email Disruptions

Incident Report for ConnexPay

Monitoring

We are aware that certain users are currently not receiving emails containing their multi-factor authentication code. All ConnexPay services are fully operational and running as expected.

If you are experiencing issues receiving email notifications or one-time authentication codes, please be aware that this is linked to an ongoing service disruption with Microsoft affecting email delivery and is unrelated to ConnexPay's platform.

You can track the latest updates directly on Microsoft's official status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

**Recommended Action:** If you use email-based MFA to access Bridge, we recommend using the text message authentication option as a more reliable alternative while this issue persists.

Posted Nov 13, 2026 - 10:41 EST