Daily Accounting Files Delayed

Incident Report for ConnexPay

Resolved

Settlement report processing has been completed, and Daily Accounting Files have now been released to clients. Thank you for your patience and understanding while we worked to resolve this issue.

Posted Jun 24, 2025 - 12:06 EDT

Update

We are actively working to publish the reports as quickly as possible. We will provide updates as soon as they are available.

Posted Jun 24, 2025 - 11:08 EDT

Update

We are actively working to publish the reports as quickly as possible. We will provide updates as soon as they are available.

Posted Jun 24, 2025 - 10:11 EDT

Investigating

Our teams have identified an issue that is causing our Settlement reports to be delayed. We are actively working to publish the reports as quickly as possible. We will provide updates as soon as they are available.

Posted Jun 24, 2025 - 09:11 EDT

This incident affected: Reporting (US-Daily Accounting File (DAF), CA-Daily Accounting File (DAF), EU-Daily Accounting File (DAF)).