Reports of CMS Login issues

Incident Report for ConnexPay

Resolved

The recent incident affecting our CMS application has been successfully resolved. An incident summary will be available in 24-72 hours pending review. If you encounter any lingering issues or have further concerns, please do not hesitate to reach out to our support team. Thank you.

Posted Oct 21, 2026 - 14:43 EDT

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Oct 21, 2026 - 14:35 EDT

Investigating

We are currently investigating reports of users being unable to log into the Chargeback Management System.

Posted Oct 21, 2026 - 14:19 EDT

This incident affected: Chargeback Management System (CMS) (CMS UI).