Analytics Service Disruption

Incident Report for ConnexPay

Resolved

The issue impacting Analytics reports has been resolved. Access to Analytics has been fully restored, and reports are now loading as expected.

Posted Jul 08, 2026 - 16:47 EDT

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Jul 08, 2026 - 16:00 EDT

Investigating

We are currently investigating an issue affecting access to our Analytics and Reporting platform.

Our teams are actively working to restore service as quickly as possible. Thank you for your patience, and we will provide further updates as more information becomes available.

Posted Jul 08, 2026 - 15:44 EDT

This incident affected: Reporting (Analytics UI).